
As financial services continue to digitalize, facial recognition technology is emerging as a new competitive edge in South Korea's financial sector. How is this technology reshaping financial services in an era where non-face-to-face transactions have become the norm?
Current State of Facial Recognition in Financial Institutions
Major financial institutions are actively implementing facial recognition technology across various services. KB Kookmin Bank launched its 'Smart Pass' service in July 2023, introducing identity verification through facial recognition and passport information. KakaoBank utilizes this technology for account creation, device changes, and OTP issuance.

Innovative Service Applications
Toss is expanding the boundaries of facial recognition technology. They've introduced 'Face Entry' services for concert venues to prevent ticket scalping, and are developing facial recognition payment systems in collaboration with their subsidiary, Toss Place. These initiatives demonstrate the potential of facial recognition beyond simple identity verification.
Competition in Private Certification
Financial institutions are actively competing in the private certification market using facial recognition technology. KB Kookmin Certification has already secured over 15 million users and is accepted at more than 2,700 institutions, including the National Tax Service and CU convenience stores. Shinhan Bank offers certification services for overseas Koreans, while Hana Bank provides certification in 16 languages to enhance international accessibility.
Market Outlook and Growth Potential
The global facial recognition market is projected to grow from 8 trillion won in 2022 to 35 trillion won by 2032. This presents a significant opportunity for South Korean financial institutions to develop and market their own facial recognition solutions.
Customer Benefits and Security
The adoption of facial recognition technology offers multiple advantages:
- Enhanced security through biometric verification
- Streamlined customer experience in various financial transactions
- Reduced fraud risk in non-face-to-face transactions
- Increased accessibility to financial services
Future Implications
Facial recognition technology is becoming a crucial driver of digital innovation in South Korea's financial industry. It's redefining financial services through improved customer convenience, enhanced security, and business expansion. As the technology continues to evolve, it's expected to establish new standards in financial services.
Conclusion
The integration of facial recognition technology in South Korea's financial sector represents more than just technological advancement; it's a fundamental shift in how financial services are delivered and accessed. As institutions continue to innovate and expand their offerings, facial recognition will likely play an increasingly central role in shaping the future of finance in South Korea.
https://www.mk.co.kr/news/economy/11229686#none
금융권, 비대면 핵심 '얼굴 인증' 키운다 - 매일경제
금융거래서 비대면비중 늘자은행·핀테크간 경쟁 본격화토스, 이달 공연장출입 서비스국민銀,공항 스마트패스 적용신한·하나·우리·농협도 가세
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